Unavailability of customer at the time of receiving the product can be an added cost to the company. Also, at times, frivolous customers are a concern for many businesses. It disturbs the anticipated business goals and creates wastage of valuable resources. Before Despatch Confirmation provides a facility of confirming the address and availability of the customer just before dispatching the product.

Just before the order is about to be despatched an automated call is generated to the customer, confirming their order, the provided address and the customer availability in the expected time frame of delivery. If a customer backs out, the cost of transportation and a lot of time is saved.